Welcome to the Stratus Technologies Customer Service Portal

Always on for Stratus Customers Worldwide

Stratus provides industry-leading service and support 24/7/365 worldwide. Our expert service professionals, backed by our advanced technology, monitor, diagnose, and troubleshoot problems from Stratus Customer Assistance Centers (CACs) throughout the world.

Service Portal

Please log in to the service portal for assistance with your Stratus products.


Service Portal Quick Guide

Contact Customer Support

Please have your asset (site, license) ID ready when contacting support.

Phone Numbers

  • US Toll-Free: 800-221-6588
  • International: +1 602-852-3094

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