Case study

MAJIQ SOP & MES Software Promise Uptime Assurance: Kapstone

Manufacturing rolls non-stop at leading North American paper company

KapStone Paper and Packaging makes unbleached kraft paper that goes into the packages, wraps and surfaces that are part of everyday life. The company’s production is converted into everything from gift boxes, to paper bags, to subsurfaces for laminate countertops and furniture. Two mills in Charleston, South Carolina and Roanoke Rapids, North Carolina operate around the clock and together are capable of producing 1.3 million tons of paper annually. Read on to learn why Kapstone Paper and Packaging turned to MAJIQ SOP & MES software, but needed uptime assurance.

Quick Facts

Solution Profile

  • Sales order processing (SOP) and manufacturing execution system (MES) for paper mill
  • Enables order management, roll production and inventory management, domestic/international shipping, and invoicing
  • Supports 882,000 tons of production capacity
  • Helps ensure 24/7/365 operation
  • Approaches 100% continuous availability


  • Stratus® ftServer® systems
  • Stratus ftScalableTM storage
  • MAJIQ Elixir® SOP/MES software
  • Microsoft® Windows Server® operating system
  • Microsoft SQL Server® database software


  • Stratus support services

Full Case Study Below