Assured Availability ftService Offering for VOS-Based Systems

V Series and Continuum® customers can count on assured availability coverage for top priority service every step of the way.

When you pair your VOS-based application solutions with our Assured Availability ftService offering, you benefit from the industry’s highest levels of uptime and 24/7 access to an entire team of senior support engineers. Assured Availability customers also have direct access to the OpenVOS development team, ensuring a level of system and OS expertise that is only available from Stratus.

Key Benefits

  • Engineering response to a critical call within minutes
  • Access to VOS/OpenVOS developers
  • Around-the-clock system monitoring
  • Same-day, on-site emergency service
  • Crisis team problem-solving approach
  • Root-cause determination and relief
  • Investment protection through a software update subscription: includes operating system, compilers, firmware, middleware and other layered products
  • Comprehensive system-level, quality assurance testing
  • Assured Availability Program guarantee

Full Brochure Below